Package: Lima - Ica - Huacachina - Cusco 7d/6n
- 10k reviews 7d/6n
Book this travel package in Peru: Lima, Ica, Huacachina, and Cusco in 7 days and 6 nights. Discover Peruvian culture and history with this tour package that takes place in the southern part of Peru. Your adventure begins in Lima, followed by a visit to the famous Ballestas Islands in Paracas. In the last four days, you will explore Cusco’s historic centre, the Sacred Valley of the Incas, the archaeological site of Machu Picchu, and the breathtaking Vinicunca Rainbow Mountain.
Itinerary
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Day 1: Reception at Lima Airport + City Tour of Lima
- Reception at Lima Airport and transfer to your hotel.
- The pick-up time from the airport will be coordinated one day prior to your arrival.
- Check-in at your hotel.
- 14:30 Pick-up from your hotel by vehicle.
- Visit the Parque del Amor in Miraflores.
- Transfer to Lima’s historic centre and explore:
- The Plaza San Martín.
- The Plaza Mayor.
- The Presidential Palace (exterior visit).
- The Municipal Palace (exterior visit).
- The Archbishop’s Palace (exterior visit).
- The Basilica Cathedral (exterior visit).
- The Casa del Oidor (exterior visit).
- The San Francisco Catacombs (interior visit).
- Transfer to San Isidro district.
- Visit El Olivar Park (exterior visit).
- 18:30 End of the tour.
- This tour concludes after approximately 4 hours at your hotel.
- Overnight at your hotel in Lima city.
Day 2: Tour to the Ballestas Islands, Huacachina + Buggies and Sandboarding
- 4:30 Pick-up from your hotel in Miraflores by vehicle.
- Transfer to Paracas in a tourist vehicle.
- Approximate travel time: 4 hours on a paved road.
- Bring your snacks, as there won’t be a long stop for breakfast.
- 9:30 Arrival at Paracas resort town and visit the Ballestas Islands.
- This activity is conducted from the boat, meaning you won’t disembark on the islands due to environmental reasons.
- Panoramic view of the Paracas Candelabra.
- From the boat, you’ll see the famous Paracas Candelabra (trident) etched into a sandy hillside since ancient times.
- 11:30 Transfer to the city of Ica.
- Travel by vehicle on a paved road.
- 12:30 Arrival in Ica and lunch.
- Lunch is not included in this tour; however, your guide will recommend a good restaurant.
- 14:00 Start of the Pisco Tour.
- Tasting of Piscos and Mistelas (liqueurs made from grapes).
- This activity will take place at Fundo Tres Esquinas and La Bodega Nietto.
- 15:30 Transfer to the Huacachina Oasis.
- Travel by vehicle on a paved road.
- 16:00 Transfer to the dunes by buggies + Sandboarding.
- Once you reach the top of the dunes, enjoy a stunning panoramic view of the Huacachina oasis and the sunset.
- * Please note that dune buggies are sand cars.
- You’ll also have the chance to try sandboarding (sliding down the dunes by using a sandboard).
- Return to Lima.
- Stop in the city of Chincha — optional.
- This stop is made to learn a bit about Peruvian wines.
- 22:30 End of the tour.
- This tour concludes at your hotel in Miraflores.
- Overnight at your hotel in Lima city.
Day 3: Transfer to Lima Airport + Reception at Cusco Airport + City Tour of Cusco
- Pick-up from your hotel and transfer to Lima Airport.
- The transfer time to Lima Airport will be coordinated one day prior.
- Reception at Cusco Airport and transfer to your hotel.
- The pick-up time from Cusco Airport will be coordinated one day prior to your arrival.
- Check-in at your hotel.
- 13:00 Pick-up from your hotel by vehicle.
- Visit the following attractions (interior visit):
- The Cathedral of Cusco.
- Inca Temple of Coricancha and Santo Domingo Church.
- Inca ruins of Sacsayhuamán.
- Handicraft shop (optional).
- Inca ruins of Qenqo, Puca Pucara, and Tambomachay.
- 19:00 End of the tour near Cusco’s Plaza de Armas. After the tour, you can return to your hotel. Note that Cusco’s historic centre is small and easily walkable.
- Overnight at your hotel in Cusco city.
Day 4: VIP Sacred Valley Tour with CONNECTION to Machu Picchu
- 6:30 Pick-up from your hotel in Cusco.
- During this tour, you will visit (interior visit):
- Chinchero Indigenous Market.
- Inca ruins of Chinchero and Moray.
- Salt mines of Maras (you will visualize it from the Lookout point).
- 12:30 Buffet lunch in Urubamba city (it has vegetarian options).
- Visit the Inca ruins of Ollantaytambo.
- 15:00 The tour ends outside the Inca ruins of Ollantaytambo.
- * Please note that the bus and other participants will return to the city of Cusco. However, you will stay in Ollantaytambo to catch your train to Aguas Calientes.
- Free time!
- 15:40 Make your way to Ollantaytambo Train Station.
- It’s a 15-minute walk; there is only one route/road, so you won’t get lost.
- Alternatively, you can take a moto-taxi for 3 soles per person.
- Check-in at the train company’s office. The office is located just outside the station (we will send you all the details privately).
- 16:00 Board your train.
- 16:36 Train departure for Aguas Calientes. Estimated travel time: 1 hour 40 minutes.
- 18:09 Arrival at Aguas Calientes.
- Make your way to your hotel on foot.
- Aguas Calientes is a small city.
- * If you book this package with accommodation, we will meet you in Aguas Calientes and take you to your hotel.
- 19:00 Briefing with your guide in Aguas Calientes (at your hotel).
- This meeting is about the next day’s tour.
- Aguas Calientes is the closest contemporary city to the Machu Picchu ruins.
- Overnight at your hotel in Aguas Calientes city.
Day 5: Full-day Machu Picchu + return to Cusco
- Breakfast at your hotel in Aguas Calientes.
- 10:10 Board your bus to reach the Machu Picchu ruins.
- This bus journey takes approximately 30 minutes.
- Buses depart approximately every 15 minutes.
- 11:00 Meet your guide outside the main gate to Machu Picchu ruins.
- Guided tour of Machu Picchu (Circuit 2) — approximately 2 hours.
- Free time at Machu Picchu ruins (subject to park rangers’ authorization).
- Return to Aguas Calientes, and enjoy your lunch in this city.
- 15:42 Board your train.
- 16:12 Your train departs from Aguas Calientes heading to Ollantaytambo.
- 18:10 Arrival in Ollantaytambo.
- Transfer from train to bus in Ollantaytambo.
- 20:30 Arrive in Cusco, our driver will be waiting for you at the bus station and will take you to your hotel.
- Overnight at your hotel in Cusco city.
Day 6: Tour to the Rainbow Mountain of Vinicunca
- 4:30 Pick-up from your hotel in Cusco: 3,400 m a.s.l. (11,154 ft).
- Cusco to Cusipata.
- By vehicle: 3 hours.
- Cusipata is a small town located at 3,310 m a.s.l. (10,859 ft).
- 7:30 Breakfast in Cusipata.
- Cusipata to Llaqto.
- By vehicle: 45 minutes.
- Llaqto is a small town located south of Cusco.
- 9:00 Start your hike in Llaqto: 4,630 m a.s.l. (15,190 ft).
- The first part of the hike is flat.
The last part of the hike is steep — 25 minutes.
- The first part of the hike is flat.
- 11:00 Arrival at Vinicunca: 5,200 m a.s.l. (17,060 ft).
- Your guide will provide a brief and concise explanation about this attraction.
- Free time on the mountain: 35 to 40 minutes.
- Return on foot from Vinicunca to Llaqto.
- Llaqto to Cusipata.
- By vehicle.
- 14:00 Lunch in Cusipata.
- Cusipata to Cusco.
- By vehicle.
- 18:00 Ending point near the Plaza de Armas in Cusco.
- Overnight at your hotel in Cusco city.
Day 7: Transfer to Cusco airport
- Vehicle transfer from your hotel to the airport in the city of Cusco.
- Estimated transfer time: Approx. 15 minutes.
- The transfer time will be coordinated a day before.
Price/Hotel
The prices shown in the table are:
- Per person in US dollars ($).
- Prices are indicative and depend on: Hotel category, number of people, tour date, and nationality.
- Children have discounts.
- Group Tours = shared service with other tourists.
- Pple. = people.
- The stars below stand for the hotel category.
Group Tours:
| Pple. | Tour (without hotel) | ⭐⭐ | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| 1 | $490 | $760 | $970 | $1180 |
Private Tours:
If you want this package to be in private service (guide, driver, transportation, etc.), check the prices below.
| Pple. | Tour (without hotel) | ⭐⭐ | ⭐⭐⭐ | ⭐⭐⭐⭐ |
| 1 | $1450 | $1720 | $1930 | $2140 |
| 2 | $910 | $1045 | $1150 | $1255 |
| 3 | $710 | $820 | $930 | $1000 |
| 4 | $610 | $745 | $850 | $955 |
| 5 | $560 | $680 | $790 | $880 |
Details
Included:
Day 1: Reception at Lima Airport + City Tour of Lima
| Included | Group Tours |
| Flights (from your country to Lima) | ❌ |
| Pick-up from Lima airport and transfer to your hotel | ✅ |
| Pick-up from your hotel for the City Tour of Lima | ✅ |
| Professional guide authorised by the Government | ✅ |
| Tourist vehicle with air conditioning | ✅ |
| Tickets for the San Francisco Catacombs: 20 soles pp | ✅ |
| Expenses not mentioned | ❌ |
| Hotel (only upon request, price will increase) | ✅ |
| Drop-off at your hotel in Lima | ✅ |
Day 2: Tour to the Ballestas Islands, Huacachina + Buggies and Sandboarding
| Included | Group Tours |
| Pick-up from your hotel in Miraflores | ❌ |
| Meal | ❌ |
| Professional guide authorised by the Government | ✅ |
| Tourist vehicle with air conditioning | ✅ |
| Tickets and taxes to be paid at the pier in Paracas: 16 soles pp | ✅ |
| Boat ride to visit the Ballestas Islands | ✅ |
| Wine and Pisco tasting | ✅ |
| Entrance tickets to Huacachina | ✅ |
| Buggy and Sandboard | ✅ |
| Tolls | ✅ |
| Drop-off at your hotel in Lima | ❌ |
Day 3: Transfer to Lima Airport + Reception at Cusco Airport + City Tour of Cusco
| Included | Group Tours |
| Transfer to Lima airport | ✅ |
| Flights (from Lima to Cusco) | ❌ |
| Pick-up from Cusco airport and transfer to your hotel | ✅ |
| Pick-up from your hotel for the City Tour of Cusco | ✅ |
| Professional guide authorised by the Government | ✅ |
| Tourist vehicle with air conditioning | ✅ |
| Boleto Turístico Cusco: 130 soles pp or 70 soles pp | ❌ |
| Tickets for the Qoricancha temple: 20 soles pp | ❌ |
| Tickets for the Catedral of Cusco: 40 soles pp | ❌ |
| Expenses not mentioned | ❌ |
| Hotel (only upon request, price will increase) | ✅ |
| Drop-off at your hotel in Cusco — this tour ends near the Plaza de Armas | ❌ |
Day 4: VIP Sacred Valley Tour with CONNECTION to Machu Picchu
| Included | Group Tours |
| Pick-up from your hotel for the VIP Sacred Valley Tour | ✅ |
| Buffet lunch in Urubamba (vegetarian options available) | ✅ |
| Professional guide authorised by the Government | ✅ |
| Tourist vehicle with air conditioning | ✅ |
| Boleto Turístico Cusco: 130 soles pp or 70 soles pp | ❌ |
| Tickets for the Maras salt mines: 20 soles pp | ❌ |
| Voyager train: Ollantaytambo-Aguas Calientes | ✅ |
| Expenses not mentioned | ❌ |
| Hotel (only upon request, price will increase) | ✅ |
| Drop-off at your hotel in Aguas Calientes — there is no vehicle transport in this city, everything is on foot | ❌ |
| Briefing with your guide in Aguas Calientes (at your hotel) — This briefing is about the next day’s tour | ✅ |
Day 5: Full-day Machu Picchu + return to Cusco
| Included | Group Tours |
| Professional guide authorised by the Government | ✅ |
| Tourist bus with air conditioning: Aguas Calientes-MP ruins (round trip) | ✅ |
| Ticket Machu Picchu: Circuit 2 (Ruta clásico diseñada or Ruta terraza inferior) | ✅ |
| Bimodal Voyager train: Aguas Calientes-Ollantaytambo | ✅ |
| Tourist bus with air conditioning: Ollantaytambo-Cusco | ✅ |
| Expenses not mentioned | ❌ |
| Hotel (only upon request, price will increase) | ✅ |
| Drop-off at your hotel in Cusco | ✅ |
Day 6: Tour to the Rainbow Mountain of Vinicunca
| Included | Group Tours |
| Pick-up from your hotel in Cusco | ✅ |
| Breakfast and lunch buffet | ✅ |
| Professional guide authorised by the Government | ✅ |
| Professional guide for the Red Valley | ❌ |
| Tourist vehicle with air conditioning | ✅ |
| First aid kit | ✅ |
| Oxygen tank | ✅ |
| Tickets for Vinicunca: 30 soles pp | ❌ |
| Tickets for the Red Valley: 20 soles pp | ❌ |
| Horses (optional): One way 50 soles pp – round trip 80 soles pp approx. | ❌ |
| Expenses not mentioned | ❌ |
| Hotel (only upon request, price will increase) | ✅ |
| Drop-off at your hotel in Cusco | ❌ |
Day 7: Transfer to Cusco airport
| Pick-up at your hotel and transfer to the airport | ✅ |
| Tourist vehicle with air conditioning | ✅ |
| Flights (from Cusco back to your country) | ❌ |
| Expenses not mentioned | ❌ |
Inclusions upon exclusive request:
- Hotel + Breakfast: If you wish for us to include the hotel, please let us know. Please note that the hotels also include breakfast (served only from 06:30 to 08:00 in the morning); if your tour departs earlier, we recommend bringing snacks.
- For some of our tours, we will include breakfast (you will have breakfast during the tour); check the day-by-day inclusions.
- See the Price/Hotel tab to view the price differences.
- Modification of places to visit and timings (applies only for private tours).
More details:
Day 1: Reception at Lima Airport + City Tour of Lima
- The pick-up time from the airport will be coordinated one day prior to your arrival.
- See the details of the Lima city tour in the following table:
| Details | Group Tours |
| Tour schedule | 14:30 to 18:30 |
| Operability | Every day |
| Language of the guided tour | Spanish/English simultaneously |
| Group size | 15 to 20 pax. |
Day 2: Tour to the Ballestas Islands, Huacachina + Buggies and Sandboarding
| Details | Group Tours |
| Tour schedule | 4:30 to 22:30 |
| Operability | Every day |
| Language of the guided tour | Spanish/English simultaneously |
| Bus passenger capacity | 15 to 30 pax. |
| Boat passenger capacity | 50 pax. |
| Buggy passenger capacity | 10 to 15 pax. |
Day 3: Transfer to Lima Airport + Reception at Cusco Airport + City Tour of Cusco
- The transfer times from the airports will be coordinated one day prior to the event.
- See the details of the Cusco city tour in the following table:
| Details | Group Tours |
| Tour schedule | 13:00 to 18:30 |
| Operability | Every day |
| Language of the guided tour | Spanish/English simultaneously |
| Tour group size | 15 to 20 pax. |
Day 4: VIP Sacred Valley Tour with CONNECTION to Machu Picchu
| Details | Group Tours |
| Tour schedule | – 6:30 a 15:00 – after the tour, you’ll make the connection to Aguas Calientes |
| Operability | Every day |
| Language of the guided tour | Spanish/English simultaneously |
| Group size (during the tour) | 15 a 20 pax. |
| Train carriage passenger capacity | 42 pax. |
Day 5: Full-day Machu Picchu + return to Cusco
| Details | Group Tours |
| Schedule of the entire excursion | 9:10 to 20:30 |
| Operability | Every day |
| Bus passenger capacity: Aguas Calientes-MP ruins | 30 pax. |
| Language of the guided tour in MP ruins | Spanish or English — You choose |
| Group size during the guided tour of MP ruins | 15 pax. |
| Train car passenger capacity | 42 pax. |
| Bus passenger capacity: Ollantaytambo-Cusco | 30 pax. |
Day 6: Tour to the Rainbow Mountain of Vinicunca
| Details | Group Tours |
| Tour schedule | 4:30 to 18:00 |
| Operability | Every day |
| Language of the guided tour | Spanish/English simultaneously |
| Group size | 15 to 20 pax. |
Day 7: Transfer to Cusco airport
- Transfer from your hotel to Cusco airport.
- Estimated transfer time: approximately 15 minutes.
- The transfer time will be arranged one day prior.
Accessibility: Not suitable for people with reduced mobility.
What do I bring?
- Original passport.
- Sweaters.
- Rain ponchos.
- Anti-slip shoes.
- Caps or hats.
- Sunglasses.
- Sunscreen.
- Mosquito repellent (only for MP tour).
- A bottle of water.
Not allowed:
- Performing flights with paragliders, drones, or any type of small aircraft.
- Backpacks, bags, or purses larger than 40x35x20 cm (16x14x8 inches).
- Walking sticks, umbrellas, sunshades, camera supports or extensions (tripods), and selfie sticks.
- Accessing with baby strollers.
- Climbing or leaning on Inca walls.
- Touching, moving, or extracting lithic elements.
- Not respecting the established circuits and routes.
- Engaging in prohibited acts will result in the immediate expulsion of the visitor without the right to a refund.
WhatsApp:
Notes
Air flights: How do I buy them?
- Day 1: You have a flight arriving in Lima.
- We recommend arriving in Lima in the morning, before midday.
- Day 3: You have a flight from Lima to Cusco.
- We recommend arriving in Cusco in the morning, before midday.
- Lima-Cusco flight duration: 1h 30min.
- Which flight companies do we recommend?
- LATAM Airlines is the best option. Their flights are always on time, and cancellations are very rare.
Group tours vs. private tours
In Group Tours, you’ll join other travellers during the excursions. This type of tour is ideal for tourists who want to save money or meet fellow travellers.
In Private Tours, you’ll avoid waiting times during pick-ups, enjoy a fully customisable itinerary, and benefit from 100% private services from the guide and driver. Guided visits will be conducted exclusively in a single language (there won’t be explanations in both English and Spanish simultaneously).
If you wish for this entire travel package to be 100% private, don’t hesitate to contact us!
Pick-ups and schedules
- All pick-ups from hotels or meeting points are arranged the day before the tour.
- The pick-up and drop-off times for all excursions are approximate.
- In some cases, we may not be able to pick you up due to scheduling, festivities, or strikes.
- When being picked up, we will call you by your first name, last name, and the tour destination; otherwise, do not board the bus.
- Pick-ups for tours in Lima and Ica:
- Available only for hotels located in the Miraflores district.
- For other districts, an additional fee will apply, or we will coordinate a meeting point.
- Pick-ups for tours in Cusco:
- Are available only for hotels located in the historic centre; otherwise, we will coordinate another meeting point.
- If your hotel does not have vehicle access, the streets are one-way, or there is heavy traffic, you will need to walk a few blocks to reach the bus.
- Tour to Machu Picchu:
- Train departures and arrivals are punctual.
- The train ticket schedules we will purchase for your journey will depend on availability.
- The type of Machu Picchu ticket we offer is Circuit 2; however, we cannot guarantee it to 100%—this will depend on availability.
- If Circuit 2 tickets for Machu Picchu are unavailable, we will offer you other ticket types.
- The entry time to Machu Picchu that we provide will depend on your itinerary and ticket availability.
If you book Private Tours, many of the inconveniences mentioned above can be avoided.
Voyager train
- It’s a train carriage owned by IncaRail.
- Capacity of the train carriage: 42 pax.
- Spacious carriages with comfortable seats and large windows.
- The luggage storage spaces are shared.
- If there are no available seats with IncaRail, we will arrange Expedition by PeruRail with similar schedules.
Bimodal train
- It means tren + bus (You will connect the cities of Cusco and Aguas Calientes by bus and train).
- Years ago, 90% of the trains used to depart from the city of Cusco; however, due to landslides and other factors, today 80% of the trains depart from the city of Ollantaytambo.
Bus from Aguas Calientes to Machu Picchu ruins
- This bus ride lasts 30 minutes approx.
- The buses leave every 10 minutes approx.
- The buses have a capacity of up to 35 passengers.
Type of vehicle and seats
- All vehicles are:
- 100% tourist, super comfortable.
- Authorized by the Ministry of Transportation of Peru.
- You reserve a seat on the bus; not necessarily a specific seat number, applies for:
- City tour of Cusco and Sacred Valley VIP (unless you book a private tour)
- Bus: Cusco-Ollantay
- Bus: Aguas Calientes-MP ruins
- Travel companions or couples sit together to 99%, very rarely the other way and if it happens, it’s part of the dynamics of this excursion.
Types of ticket for MP: Circuit 1, 2 and 3
80% of tourists visit Circuit 2. The Ruta 2-A and Ruta 2-B are 99% similar:
- Circuit 2 – Circuito clásico:
- Ruta 2-A: Ruta clásico diseñada — 2 hours.
- Ruta 2-B: Ruta terraza inferior — 2 hours.
If you want to include other Machu Picchu circuits, you can do but the price might increase:
- Circuit 1 – Panorámico:
- Ruta 1-A: Ruta Montaña Machu Picchu — 4 hours.
- Ruta 1-B: Ruta terraza superior — 2 hours.
- Ruta 1-C: Ruta Portada Intipunku (available only in high season) — 4 hours.
- Ruta 1-D: Ruta Puente Inka (available only in high season) — 4 hours.
- Circuit 3 – Machu Picchu realeza:
- Ruta 3-A: Ruta Montaña Wayna Picchu — 4 hours.
- Ruta 3-B: Ruta realeza diseñada — 2 hours.
- Ruta 3-C: Ruta Gran Caverna (available only in high season) — 4 hours.
- Ruta 3-D: Ruta Huchuy Picchu (available only in high season) — 4 hours.
Availability: Machu Picchu Tickets
We will do our best to include Circuit 2 for you; however, we cannot guarantee it because Circuit 2 is the most requested.
If we are unable to secure Circuit 2, we will offer you Circuit 3, depending on availability at the time of purchase.
If you have any doubts about what you can visit with each Circuit, simply click on the blue links:
- Circuit 1 – Panorámico:
- Ruta 1-A: Ruta Montaña Machu Picchu — 4 hours.
- Ruta 1-B: Ruta terraza superior — 2 horas.
- Ruta 1-C: Ruta Portada Intipunku (available only in high season) — 4 hours.
- Ruta 1-D: Ruta Puente Inka (available only in high season) — 4 hours.
- Circuit 2 – Circuito clásico:
- Ruta 2-A: Ruta clásico diseñada — 2 hours.
- Ruta 2-B: Ruta terraza inferior — 2 hours.
- Circuit 3 – Machu Picchu realeza:
- Ruta 3-A: Ruta Montaña Wayna Picchu — 4 hours.
- Ruta 3-B: Ruta realeza diseñada — 2 hours.
- Ruta 3-C: Ruta Gran Caverna (available only in high season) — 4 hours.
- Ruta 3-D: Ruta Huchuy Picchu (available only in high season) — 4 hours.
If you wish to include additional Circuits, please let us know (the price may vary).
Book this travel package in advance to secure your tickets to Machu Picchu on time.
Aguas Calientes = Machu Picchu Pueblo
- Aguas Calientes is the colloquial and popular name for the contemporary city of Machu Picchu Pueblo (official name). This city is the closest to the Inca ruins of Machu Picchu.
- Aguas Calientes = AC.
- Machu Picchu Pueblo = MP Pueblo.
Machu Picchu Pueblo vs Machu Picchu ruins
- Machu Picchu = MP.
- Machu Picchu Pueblo is:
- A super small city from the middle of the 20th century.
- The closest city to the ruins of Machu Picchu.
- Also known colloquially as the city of Aguas Calientes.
- Machu Picchu ruins is the Inca citadel.
Terms
We are an upfront team: As a traveler, you have the right to information before making a purchase. We don’t hide any information from you. The more informed you are, the better you’ll enjoy your trip.
Operativity
This tour is subject to variation without prior notice due to weather conditions, strikes, and any other event that may disrupt the normal operation of the tour.
Rescheduling
Machu Picchu tours:
- Once we purchase your ticket for Machu Picchu, there will be no turning back to modify the date of entry to Machu Picchu.
- Strikes/landslides:
- If you cannot visit Machu Picchu on the scheduled date due to strikes or landslides, we will reschedule your travel date for the following days (not for the next month or year).
- Please note that the strike must actually occur to modify the entry date to Machu Picchu. For example, if there is a strike announced for next week and it may likely affect your itinerary, you should still attempt to enter Machu Picchu. If unfortunately, you couldn’t, then we will reschedule your entry date to Machu Picchu, usually for the next day. However, you won’t be able to request rescheduling without having attempted to visit Machu Picchu previously.
- Remember that strikes don’t always impact Machu Picchu tours and other destinations, and the intensity of the strike can only be assessed on the day of the strike itself.
Other tours:
- Please notify us at least 2 days in advance for rescheduling.
Cancellations
Machu Picchu tours:
- Cancel with a minimum of 7 days in advance for a partial refund; otherwise, there will be no refund.
Other tours:
- Cancel with a minimum of 2 days in advance for a refund; otherwise, there will be no refund.
- If you cancel your tour outside the allowed time limit, there will be no refund or rescheduling. Please, be sure before canceling a tour. For example, if you have a tour scheduled for tomorrow at 4:30 am and you cancel it today, you cannot change your mind tomorrow before 4:30 am, calling us on the phone and requesting things like: “We want to go on the tour,” “We’ve changed our minds,” “Come to pick us up at the hotel,” etc. The answer is no. We won’t be able to accommodate you on the bus at the last minute, and there will be no refund.
Refunds
Machu Picchu tours:
- Please inform us at least 7 days in advance for a partial refund.
- The Ministry of Culture (MP tickets) and the bus companies do not provide refunds, therefore the cost paid for the entrance tickets to Machu Picchu and the buses from Aguas Calientes to MP ruins will not be refunded for any reason.
- Before issuing a refund, we will request a refund from the train companies, buses, etc. Please consider that they may charge an administrative fee, and they don’t provide immediate refunds.
- We do not issue refunds in case of delayed flights, landslides, bad weather, or strikes that affect the tour.
- We do not issue the breakdown of the costs incurred during the tour.
- You will receive the refund within 7 business days.
Other tours:
- Please inform us at least 2 days in advance for a free refund.
- If you made the payment and reservation one day before the tour, you will not be eligible for a refund or rescheduling.
- Strikes/landslides: If the bus has already departed and there is a strike, the guide will offer an alternative route if possible, but there will be no refund or rescheduling. The alternative route may not be to your liking.
- No show: If you are not present at the scheduled pick-up time from your hotel or meeting point, the tour will be considered terminated with no right to a refund or rescheduling.
- We do not issue the breakdown of the costs incurred during the tour.
Refund process:
- We preferably refund you through PayPal; otherwise, we will use Western Union.
- When we send you the refund, we don’t include the commission that PayPal or Western Union normally charges. The money transfer companies will apply the respective commission on your refund.
- The money transfer commission charged by PayPal or Western Union is approx. 5%.
- If you paid with a credit card, we refund you less than 5% of the total payment you made. The 5% represents the commission charged by the banks.
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